Unveiling the Future: What are your strategies and investments? How do they compare to your peers?

Insurers and their customers continue to endure significant financial and operational challenges that influence their growth and business results. The increasing variety, volume, and severity of risks, coupled with persistent macroeconomic stresses and changing buyer demographics, have combined to create dramatic and varied shifts in growth and profitability across many lines of business.

As we enter 2025, where does the industry stand, how do you compare to your peers, and what do insurers expect over the next three years? This webinar, based on the findings from Majesco’s 10th annual Strategic Priorities research with companies across P&C and L&AH lines of business, has the insights to help you guide your strategies and investments.

What are some key insights to be discussed? Insurers’ top of mind issues that include profitability, operational costs, and growth. Changing customer demographics and expectations as drivers for change. Competition from traditional competitors and InsurTechs as we enter a new phase for InsurTech. Technology investment priorities for operational optimization and innovation take hold.

While IT budgets in general are expected to rise, with a focus on optimization and growth, the investments are increasingly focused on developing new products, expanding distribution channels, enhancing digital capabilities for payments and customer interactions and advanced data & analytics, including GenAI, to optimize business operations and improve customer experiences. To accomplish these, there is a renewed focus on replacing legacy systems with cloud-native intelligent solutions with embedded BI, AI/ML and GenAI as a new foundation for a new operating model.

Watch this webinar to gain a comprehensive understanding of your peers’ strategic plans for growth, new products and business models, distribution channels, core and operational systems, innovation, and more. See how your company’s plans compare as you determine your investments for the future and position your company for success in our dynamic insurance landscape.

Speakers

Denise Garth – Chief Strategy Officer, Majesco
Glenn Westlake – VP, Strategic Marketing, Majesco