Core Software

Majesco L&AH Intelligent Core Suite – L&AH Insurance Platform

Unleash the Power of Core with Embedded Data & Analytics, GenAI, and Agentic AI

Unlock a world of possibilities with our AI-first platform. Harness the combined power of data, analytics, GenAI, and Agentic AI to revolutionize insurance operations and fuel growth across individual, group, voluntary benefits, and worksite products — all on one powerful foundation. With Majesco Copilot and Agentic AI agents embedded throughout Policy, Billing, and Claims, insurers achieve true end-to-end efficiency — completing complex tasks without intervention, accelerating processing, and proactively resolving exceptions. Our next-gen architecture of native cloud, microservices, APIs, headless design, and embedded data & analytics keeps insurers at the leading edge.

Quickly change the name on a policy in less than 30 seconds compared to the 3 minutes it takes in a traditional UI.

Empower Growth & Innovation

Propel your life, annuity, and health insurance business to new heights with our innovative and agile Intelligent Core Suite for L&AH. Harness the power of cloud technology, data analytics, and AI to unlock growth opportunities and stay ahead of the competition.

Streamline Operations & Enhance Efficiency

Streamline your operations and boost efficiency with Intelligent Core Suite for L&AH. Experience rapid implementation with 100+ Predefined Workflows and 1000+ Rules. Say goodbye to legacy debt as you embrace digital transformation, improving customer-centricity and operational effectiveness for optimized outcomes.

Intelligence That Works, End to End

Soar to new levels of efficiency and productivity with Majesco Copilot and Agentic AI. While Copilot guides and assists, Agentic AI agents independently execute underwriting, billing corrections, claims adjudication, and exception handling — freeing staff to focus on higher-value decisions. Achieve up to 80% less effort in core workflows, 70% faster response times, 93% faster task setup, and 90% fewer manual rule changes. Together, Copilot and Agentic AI redefine what “intelligent” really means in insurance.

L&AH Intelligent Core Suite Solutions

Policy for L&AH

Maximize business growth and cater to your customers’ life journey with our powerful single platform designed for individual, group, and voluntary benefits. Experience the seamless integration and advanced capabilities of our platform to drive success in the L&AH industry.

Billing for L&AH

Transform your billing processes into a key enabler for exceptional customer experience and business success with our cutting-edge platform. Seamlessly integrate advanced features and functionalities to optimize billing operations and improve customer satisfaction. Stay ahead of the competition with our innovative solution, designed to maximize your business’s growth and success.

Claims for L&AH

Enhance the claims process with speed, ease, and responsiveness, ensuring a remarkable customer experience and driving improved business outcomes. Our advanced solution empowers you to optimize claims handling, streamlining operations for efficient and seamless customer service. Experience the benefits of our cutting-edge technology and propel your business forward in the L&AH insurance industry.

Power Your Business with a Versatile Single Platform

Our powerful platform supports carriers in seamlessly managing individual, group, and voluntary benefits while ensuring portability, multi-tenancy, optimized operations, personalization, and rapid product introductions.

  • Enable multiple insurance carriers, underwriting companies, and TPA’s to leverage a genuine multi-tenant platform for seamless operations.
  • Leverage Majesco Copilot and Agentic AI agents to automate underwriting, billing corrections, claims adjudication, and exception handling—freeing staff for higher-value work.
  • Rapidly introduce innovative products, streamline administrative processes, and gain a competitive edge in the market.
  • Receive upgrades in less than 14 days, reducing fatigue and errors, while boosting agility and the ability to adopt new features quickly.

Streamline Operations with Advanced Configuration and Integration Capabilities

Accelerate new line of business setup and launch using our business-centric configuration studio, leveraging pre-defined features, templates, and workflows for rapid innovation. Seamlessly integrate individual dental administration, standalone AD&D, and optimize group interest-sensitive LOB processes for streamlined operations.

  • Set up and launch new lines of business effortlessly using Product Studio, Majesco’s new modern configuration tool leveraging dynamic wizards via a business-centric view.​
  • Drive rapid product innovation and launch by leveraging our extensive library of pre-defined features, templates, rules, calculations, and workflows, inheriting, and copying attributes for improved efficiency.
  • Seamlessly integrate and streamline individual dental administration on a unified platform, ensuring smooth workflows.
  • Streamline and optimize the end-to-end process for group interest-sensitive lines of business, incorporating interest calculations and efficient account maintenance.

Accelerate Market Adoption

Stay ahead in the market by quickly adapting to changes and delivering value promptly. Leverage advanced technologies, including microservices, APIs, cloud, digital capabilities, and AI/ML, to maximize operational effectiveness and foster innovation.

  • Leverage an ecosystem of cutting-edge technologies that includes microservices, APIs, cloud, digital capabilities, and AI/ML to maximize operational effectiveness and innovation.
  • Reimagine the way you work with Majesco Copilot and Majesco DocScribe for savings of up to 80% for tasks like entering broker requests, bill reconciliation, creating tasks, claim creation, and expediting claim adjudication.​
  • Leverage intelligent claim analytics, to make informed decisions, and effectively minimize financial losses.

Enhance Operational Efficiency and Performance

Scale your operations seamlessly to handle increasing volumes of data, transactions, and policyholders without compromising performance.

  • Leverage advanced instrumentation and telemetry for real-time monitoring, business-focused metrics, and actionable insights that enable proactive management.
  • Achieve unmatched stability and speed with multi-threading optimization, event queueing, cluster-aware batch jobs, and support for processing volumes exceeding 100k across enrollments, bills, and commissions.
  • Deliver superior user and customer experiences with enhanced exception management and functional breadth, while gaining real-time visibility through dashboards, reports, and Power BI integration.

“Partnering with industry leaders like Majesco further simplifies the implementation of our services with insurers of all sizes, meeting beneficiaries where they are. Together, we are transforming transactions into relationships and sticking around with families in the days, weeks, and months following their loss.”

Ron Gura, Co-Founder & CEO, Empathy

FAQ

What is a L&AH Intelligent core suite? 

An intelligent core suite includes policy, billing and claims components that are pre-integrated across the three, providing a solution that supports the end-to-end lifecycle of a policy. 

Why should L&AH, group and benefits insurers replace their core systems? 

The underpinnings of any overall improvement come back to innovation and technology. Growth and operational-oriented areas like digital experience, new products, fluidless underwriting, a back-office refresh, touchless claims, and new channels, require investments. The next generation of technology like L&AH Intelligent Core Suite is maturing – Cloud, API, and microservice-based solutions that are rich in capabilities and content to meet an ever-changing market. 

Why is a single platform for both individual and group/voluntary benefits important? 

Using a single intelligent core platform for individual and group/benefits provides the ability for insurers to grow and retain customers regardless of where they initially start. Voluntary benefits are increasingly popular and offer insurers an opportunity to port a benefit to an individual product when employees leave their employment but want to retain their insurance. A single platform allows insurers to do this, rather than having multiple systems that do not support customer centricity and increase costs.

How does AI improve L&AH insurance solutions?

AI in life, annuity, and health insurance software automates underwriting and enhances claims processing. By leveraging machine learning and predictive analytics, insurers can make data-driven decisions that improve accuracy and efficiency.

What are the main benefits of a cloud-based L&AH insurance platform?

A cloud-based L&AH insurance solution offers scalability, real-time data access, and seamless integration with third-party services. It reduces IT costs, enhances security, and ensures rapid deployment of new insurance products.

The Future Starts With Majesco